Circle of Success: 5 Best Practices for Planning & Adjusting Your Journey Strategy
About Virtual Circles of Success: Small, interactive group discussions with approximately 10 customers, facilitated by a Salesforce expert. Description: Approaching your first journey can be intimidating, and we understand. While Salesforce does have tools for creating and managing journeys, the customer journey itself is NOT a Salesforce product. It’s bigger than that, and it encompasses the full experience that your customer has with you throughout their lifetimes. Join us to discuss 5 best practices you can incorporate in your own journey strategies, especially during this time where you’re dealing with change. To ensure the best experience possible, participants are encouraged to come prepared to optionally: 1. Share webcams 2. Unmute your microphone throughout the session to contribute to group discussion We are looking forward to hosting you virtually!