Hi – My Name is Nathalie, and I use Salesforce Marketing Cloud.
This blog is my way to give back and share what I have learned, as well as to catalog the great solutions that have been shared on the different SFMC Chat groups.
I will admit that I struggled to get my feet under me in Salesforce Marketing Cloud when I first started. So if you are feeling overwhelmed, don’t worry – that’s normal. Salesforce Marketing Cloud is NOT like any of the other Salesforce products. I was lucky that I come from a technical background and was able to decipher many of the available resources, or at least understood what they were trying to do, and how that related to what I was working on.
The best resource though that I have found, is the help of other SFMC admins. So I will be posting lots of tutorials as I love teaching and am happy to help others especially those that are just starting in the system. This blog will also have write-ups of help I have received from admins or help that was shared on one of the many SFMC chat/support channels. My goal is to convert the conversations from long complicated and hard to follow threads to cataloged/tagged/searchable posts.
If you are an admin and would like to add your knowledge to this project, please let me know. The more the better.
If you are struggling with Salesforce Marketing Cloud, or have questions about Marketing Operations & Email Marketing, and can’t find an answer here – Please feel free to reach out to me. I am happy to help in any way I can.
Good company in a journey makes the way seem shorter. — Izaak Walton